Privacy Policy

Last updated: 28/06/2025

At Jigsolution (“Site”, “we”, “us”, or “our”), your privacy is extremely important to us. This Privacy Policy explains in detail how we collect, use, store, and share your personal information when you visit Jigsolution.shop, place an order, or otherwise interact with our services (the “Services”).

By using our Site i.e. Jigsolution.shop, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. When changes are made:

• The “Last Updated” date will be revised.
  
• The updated Privacy Policy will be posted on our Site.
  
• If legally required, we will also notify you directly (e.g., via email).
  

We encourage you to review this page regularly to stay informed about how we handle your data.

Information We Collect

The information we collect depends on how you interact with our Site. It includes:

a) Information You Provide Directly

When you use our Site or Services, you may give us information such as:

• Personal details: name, phone number, billing and shipping address, and email address.
  
• Order details: product purchases, payment confirmations, delivery instructions.
  
• Customer support messages: any details you share when contacting us (via email, phone, or forms).
  
• Wishlist & cart information: items you add for later purchase.
  

b) Information Collected Automatically

When you browse our Site, we automatically collect certain information using cookies and similar technologies. This includes:

• Device and browser type
  
• IP address and location (approximate)
  
• Pages viewed, time spent on each page, and navigation patterns
  
• Items viewed, added to cart, or abandoned before checkout
  
• General site interaction data
  

This helps us improve the shopping experience, detect errors, and optimize our services.

c) Information from Third Parties

We may receive limited information about you from trusted third parties, such as:

• Payment providers (for payment verification and fraud prevention).
  
• Shipping partners (to arrange delivery of your order).
  
• Marketing partners (to personalize offers and promotions).
  

How We Use Your Information

We use your information for several purposes:

1. To process and deliver your orders
   
   • Confirming and processing payments.
     
   • Arranging shipping and handling returns/exchanges.
     
   • Sending order confirmations, invoices, and delivery updates.
     
2. To improve your shopping experience
   
   • Understanding which products are most popular.
     
   • Customizing recommendations and promotions.
     
   • Monitoring how the Site is used to improve design and navigation.
     
3. To provide customer support
   
   • Answering your inquiries.
     
   • Resolving issues with payments, shipping, or returns.
     
4. For marketing and communication
   
   • Sending promotional emails or offers (only if you consent).
     
   • Showing you relevant ads on our Site or partner websites.
     
   • Allowing you to unsubscribe from promotional emails at any time.
     
5. For legal and security purposes
   
   • Detecting and preventing fraud or unauthorized transactions.
     
   • Complying with applicable laws and regulations.
     
   • Enforcing our Terms & Conditions.
     

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. These small files are stored on your device and allow us to:

• Remember your preferences.
  
• Keep items in your cart as you shop.
  
• Analyze site traffic and performance.
  
• Show you relevant advertising.
  

You can disable cookies through your browser settings. However, please note that some features (such as cart and checkout) may not work correctly if cookies are blocked.

Sharing Your Information

We value your privacy and do not sell your personal data. We only share information when necessary, including:

• Service providers: payment processors, IT services, shipping companies, fraud detection tools.
  
• Marketing partners: only when you have given consent for promotional use.
  
• Legal authorities: if required to comply with laws, regulations, or valid legal processes.
  
• Business partners: if our business merges, is acquired, or undergoes restructuring.
  

All third parties we work with are obligated to handle your information securely and use it only for the agreed purpose.

User-Generated Content

If you leave reviews, comments, or other public posts on our Site i.e. Jigsolution.shop, the information may be visible to other users. We cannot control how others use information you choose to share publicly.

Children’s Privacy

Our Services are not designed for children under 16 years of age. We do not knowingly collect data from minors. If you believe a child has shared their personal information with us, please contact us so we can remove it.

Security & Data Retention

We use industry-standard security measures to protect your personal information. However, no online system is 100% secure. We strongly recommend keeping your account login details private.

We retain your information only for as long as necessary to:

• Complete your transactions.
  
• Provide customer support.
  
• Meet legal requirements.
  
• Resolve disputes.
  

Once no longer required, your data will be securely deleted.

Your Rights

Depending on your location, you may have the following rights:

• Access: request a copy of the personal data we hold about you.
  
• Correction: request corrections if your details are inaccurate.
  
• Deletion: request deletion of your personal data, unless retention is legally required.
  
• Restriction: limit certain data processing activities.
  
• Opt-out: unsubscribe from marketing communications at any time.
  

To exercise these rights, please contact us using the details provided below (at the bottom of our privacy policy page).

International Data Transfers

If you are outside the United States, your data may be processed in countries with different data protection standards. Where required, we use legal safeguards (such as Standard Contractual Clauses) to ensure your data remains protected.

Complaints

If you have concerns about how we process your information, please contact us directly. If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your privacy rights, you can reach us at:

Email: info@Jigsolution.shop

Phone: +1 (512) 355-5980

Address: 4807 Oldfort Hill Dr, Austin, TX 78723, USA